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Massively simplify IT operations management; leverages your existing monitoring tools and focus on managing your people resources our solution aggregates, filters and correlates your high-volume of infrastructure and application events into a streamlined number of actionable alerts. With RightITnow ECM, your IT operations staff can proactively detect, isolate and respond to infrastructure issues before they impact customers. RightITnow ECM also facilitates IT operations process automation by enabling the creation and execution of automated workflows, including one to efficiently connect the flow of alerts from the Operations Center to the Service Desk.